PrivacyPolicy

We collect information you provide directly to us, such as when you:

• Create an account or register for our services
• Book counselling sessions or purchase packages
• Contact us for support or inquiries
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

Personal Information may include:

• Name, email address, and phone number
• NEET scores, ranks, and academic information
• Educational background and preferences
• Payment and billing information
• Communication preferences

We use the information we collect to:

• Provide personalized counselling services
• Process payments and manage your account
• Send important updates about counselling processes
• Improve our services and user experience
• Respond to your inquiries and provide support
• Send marketing communications (with your consent)
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

We implement appropriate security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookie settings through your browser preferences.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When information is no longer needed, we securely delete or anonymize it.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@nscxeducation.in
• Phone: +91 7742727811
• Address: Bangalore, Karnataka, India